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Retail Administrative Support Team, Flex

Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you’ll do just that, bringing the Magic of Macy’s to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service.

So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Job Overview:

The AST’s primary responsibilities are to organize the Store Management Office, execute operational administrative functions, oversee scheduling maintenance, balance the vault and other cash functions daily, distribute reports from My Macy’s Portal to management team, facilitate the screening/hiring process, handle HR functions, and act as the HR liaison for store employees. Performs other duties as assigned.
 
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.
 
In a Flex (Flexible Work Team) position, you’ll design your own schedule each week by selecting your shifts from those available in your area or zone.  While you won’t have assigned shifts or guaranteed hours each week, you’ll have maximum flexibility to earn money – and a generous employee discount - around your personal schedule.  On key days or peak shopping times, however - like a One Day Sale or the week leading up to Valentine’s Day – you will be assigned a shift.  These assigned shifts are based on preferences that you set and update periodically during the year.

Essential Functions:
  • Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the general public
  • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer
  • Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management
  • Balance vault and store checkbook and perform other cash functions on a daily basis
  • Act as MST liaison and train associates and GSMs on how to call in repairs;
  • Regular, dependable attendance and punctuality
Qualifications:

Education/Experience:        

  • High School Diploma or equivalent.  Some college is desirable.
  • Minimum of two years administrative experience.

Communication Skills:         

  • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Excellent written and verbal communication skills.

Mathematical Skills:              

  • Basic math functions such as addition, subtraction, multiplication, and division.   
  • Able to use a calculator.

Other skills:                           

  • Typing minimum of 60 wpm.  Working knowledge of Microsoft Word, PowerPoint, Excel, Exchange, and Lotus Notes.
  • Able to handle multiple tasks simultaneously.
  • Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team.
  • Must possess a strong sense of urgency.
  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:                         

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Contact the retailer for info or click 'Apply Now' to apply online.

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